Terms and Conditions for Solutions Machining in Denver, CO
Standard Terms Governing CNC Machining Services
Introduction
These Terms and Conditions (“Terms”) govern all sales, services, and interactions between Solutions Machining (“Shop,” “we,” “our,” or “us”) located in Denver, Colorado, and its customers (“Customer,” “you,” or “your”). By engaging our services, placing an order, or receiving a quote from us, you agree to abide by these Terms. We recommend reviewing these Terms carefully before proceeding with any transaction.
We are a B2B company specializing in wholesale manufacturing only. We do not collect sales tax, and our customers must provide proof of tax-exempt status.
1. Quotations and Orders
1.1 Quotations
All quotations provided by the Shop are valid for thirty (30) days from the date of issuance unless otherwise specified in writing. Quotations are based on information, specifications, drawings, and/or samples supplied by the Customer at the time of the request. Any alteration or modification to the original specifications may result in a revised quotation.
1.2 Acceptance of Orders
No order shall be binding upon the Shop until it is accepted in writing or by order confirmation. The Shop reserves the right to accept or decline any order at its sole discretion. Orders must be accompanied by sufficient technical information, drawings, and, if applicable, customer-supplied materials and samples necessary for production.
1.3 Changes and Cancellations
Requests for changes or cancellations to orders must be received in writing. The Shop reserves the right to charge for any costs incurred up to the date of such requests, including but not limited to materials, labor, and administrative expenses. Custom or special-order items may not be canceled once production has commenced.
1.4 Quantity
The shop reserves the right to send +/- 10% of the ordered quantity at our discretion.
2. Pricing and Payment
2.1 Pricing
All prices quoted are in U.S. dollars and do not include applicable taxes, shipping, or handling charges unless expressly stated. Prices are subject to change without prior notice in the event of fluctuations in material costs or other market conditions.
2.2 Payment Terms
Unless otherwise agreed upon in writing, payment terms are net thirty (30) days from the date of invoice. The Shop may require a deposit for custom or large-volume orders. Late payments are subject to a service charge of 1.5% per month or the maximum allowed by Colorado law, whichever is less. The Shop reserves the right to withhold shipment or suspend further work on overdue accounts. Any and all actions utilized to recover debts unpaid longer than 60 days will be the client's fiscal responsibility.
2.3 Methods of Payment
The Shop accepts payment by check, ACH transfer, cash, or money order. All payments must be made in U.S. dollars.
3. Delivery and Shipping
3.1 Delivery Dates
Estimated delivery dates are provided for informational purposes only and are not guaranteed. While the Shop will make every reasonable effort to meet agreed delivery dates, we are not liable for delays caused by events beyond our control, including but not limited to supplier delays, natural disasters, labor disputes, or transportation disruptions.
3.2 Shipping Terms
Unless otherwise arranged, all shipments are FOB Green Machine 303 LLC, Arvada, CO. Title and risk of loss pass to the Customer upon delivery to the carrier. Shipping and handling charges will be added to the invoice unless otherwise agreed. The Shop assumes no responsibility for damage or loss in transit; Customer should inspect shipments promptly and file claims with the carrier if necessary.
3.3 Partial Shipments
The Shop reserves the right to make partial shipments and invoice accordingly. Delay in delivery of any installment shall not relieve the Customer of their obligation to accept remaining deliveries.
4. Customer-Supplied Materials and Specifications
4.1 Materials Provided by Customer
When the Customer supplies materials for machining, the Shop is not responsible for defects, quality issues, or suitability of such materials. The Shop shall not be liable for loss or damage to Customer-supplied materials except in cases of gross negligence or willful misconduct.
4.2 Specifications and Drawings
The Customer warrants that all drawings, specifications, and technical data provided are accurate, complete, and suitable for the intended scope of work. The Shop will endeavor to produce parts in accordance with these specifications but is not responsible for errors or omissions in Customer-supplied documents.
5. Quality, Inspection, and Acceptance
5.1 Quality Standards
The Shop will manufacture parts in accordance with mutually agreed specifications and industry best practices. Any additional requirements for inspection, certification, or testing must be communicated in writing at the time of quotation.
5.2 Inspection and Acceptance
The Customer must inspect all goods upon receipt. Any claims for shortages, defects, or non-conformance must be made in writing within twenty (20) business days after delivery. Failure to notify the Shop within this period constitutes acceptance of the goods as delivered.
6. Warranty and Limitation of Liability
6.1 Limited Warranty
The Shop warrants that its workmanship will be free from defects for a period of ninety (90) days from the date of shipment. This warranty is limited to repair or replacement, at the Shop’s discretion, of any non-conforming goods. The Shop does not warrant materials supplied by the Customer or third parties.
6.2 Exclusions
This warranty does not cover defects resulting from misuse, improper installation, unauthorized modification, or normal wear and tear. No other warranties, express or implied, including merchantability or fitness for a particular purpose, are offered unless explicitly stated in writing.
6.3 Limitation of Liability
In no event shall the Shop’s liability exceed the purchase price of the goods or services provided. The Shop is not liable for indirect, consequential, incidental, or special damages, including loss of profits, downtime, or claims from third parties, regardless of the basis of claim.
6.4 Outside Services
The Shop assumes no liability or responsibility for any services performed by third parties on parts after manufacturing by the Shop. This includes, but is not limited to, additional machining, finishing, coating, assembly, or modification by outside vendors or contractors. Any damages, defects, or non-conformance arising as a result of such third-party services are expressly excluded from the Shop’s warranty and limitation of liability. The Customer shall be solely responsible for evaluating, selecting, and overseeing any such outside services performed on the parts after receipt.
7. Intellectual Property
7.1 Customer Intellectual Property
All intellectual property, such as drawings, plans, or specifications provided by the Customer, remains the sole property of the Customer. The Shop shall not use or disclose such information except as necessary for fulfilling the order.
7.2 Shop Intellectual Property
Any tooling, processes, or methods developed by the Shop in the course of fulfilling a Customer order remain the intellectual property of the Shop, unless otherwise agreed in writing.
8. Confidentiality
Both parties agree to maintain the confidentiality of proprietary or sensitive information received in connection with the business relationship and not to disclose such information to third parties except as required to fulfill the terms of the order or as required by law.
9. Force Majeure
The Shop is not liable for failure to fulfill its obligations when such failure is due to circumstances beyond its reasonable control, including but not limited to natural disasters, acts of war, government actions, supply shortages, or labor disputes. In the event of such delays, the time for performance will be extended for a period equal to the delay.
10. Termination
Either party may terminate an order or agreement for cause if the other party materially breaches these Terms and fails to remedy the breach within thirty (30) days after receiving written notice. Upon termination, the Customer shall pay for all goods and services completed, as well as any costs incurred up to the termination date.
11. Governing Law and Dispute Resolution
11.1 Governing Law
These Terms and any transactions between the parties shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflicts of law provisions.
11.2 Dispute Resolution
Any disputes arising under these Terms shall first be addressed through good faith negotiations between the parties. If a resolution cannot be reached, disputes shall be subject to mediation in Arvada, Colorado, before a mutually agreed mediator. If mediation fails, either party may pursue remedies in a court of competent jurisdiction located in Arvada, Colorado.
12. Miscellaneous
12.1 Entire Agreement
These Terms constitute the entire agreement between the Shop and the Customer and supersede all prior agreements or understandings. No amendment to these Terms is valid unless made in writing and signed by both parties.
12.2 Severability
If any portion of these Terms is determined to be invalid or unenforceable, such determination shall not affect the validity or enforceability of the remaining provisions.
12.3 Assignment
The Customer may not assign or transfer their rights or obligations hereunder without the prior written consent of the Shop. The Shop may assign or delegate its obligations at its discretion.
12.4 Waiver
No failure or delay by the Shop in exercising any right or remedy shall constitute a waiver of that right or remedy.
13. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us at:
- Solutions Machining
- Denver, Co
- Email: mg@solutions-machining.com
- Phone: 3039031170
By engaging our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.